If you placed a listing in a “Temporarily Withdrawn (WT) status on/after Mon, Mar 9 (where the listing contract remains valid, but the property is not being actively marketed) so it does not accrue Days on MLS (DMLS), email CCAR a request to mark the listing “NEW” once the listing has been changed back to any Active status. Please note that the “New” status will not change, zero-out or “reset” DMLS. Using WT will stop DMLS from incrementing. Additionally, please be aware that placing a listing on WT will not stop all third-party sites such as Zillow, Redfin, etc., from incrementing their days count on listings already received, as many of these sites/portals calculate “days on site” according to their own systems. CCAR MLS has no control over those systems. For more information contact Member Services: [email protected] or 925.295.1270.

CCAR MLS participants and subscribers may temporarily add comments to “Public Remarks” fields with links to Virtual Tour/Virtual Walk-through products, as such measures will help limit exposure for both agents and clients.

Once the COVID-19 crisis has passed, CCAR reserves the right to review all historical data and remove these links. Some third-party sites may strip out links from “Public Remarks.” Unfortunately, CCAR MLS has no control over this. Please consider using the standard of practice Virtual Media links.

URL Links: Members are permitted to enter a branded, unbranded virtual tour or live stream open house links in the public remarks.

Showing Information (Updated, April 2nd): Showings must conform to the strictest limitations imposed by government entities for the jurisdiction within which the property is located.  All MLS Participants and Subscribers are strongly encouraged to fully inform themselves of the Orders and Directives affecting the showing of property within the jurisdiction of the property. Showing must only occur virtually or, if a virtual viewing is not feasible, by appointment (Vacant Properties only) with no more than two visitors at a time residing within the same household or living unit and one individual showing the unit (except that in person visits are not allowed when the  property is being lived in).  Members are permitted to add “Shown By Appointment” (Vacant Properties only) only in the confidential remarks.  All other showing instructions are not allowed in the MLS and will be removed.

In accordance with the Contra Costa County Shelter in Place order and in the best interest of members, clients and the community, CCAR, Bay East Association and bridgeMLSs have temporarily shut down member’s ability to schedule, promote and access open houses and broker tours, effective immediately. We will continue to keep you updated as news becomes available.

The Contra Costa County Shelter in Place Order is a mandatory Legal Order issued under the authority of California law. Violation of or failure to comply with this Order is a misdemeanor punishable by fine, imprisonment, or both. (California Health and Safety Code § 120295, et seq.)

Alternative Tools to Replace Open Houses 
There are a number of software options available to conduct “virtual showings” that can be combined with mobile video chat applications:

·       Facebook: The simplest way is to use the camera app on your mobile phone, or social media solutions like Facebook Messenger and Facebook Live.

·       Homesnap Pro: Users of this application can create video stories for free, attach them to their Homesnap listings and promote via social media channels. Visit: https://blog.homesnap.com/introducing-homesnap-stories/

For more information, visit C.A.R.’s Guide for Open Houses and Showings. and NAR’s Open House Guidance.