• Skip to primary navigation
  • Skip to main content
  • Skip to footer

CCARToday - Contra Costa Association of REALTORS

Moves You Forward.

  • JOIN
  • NEWS
  • CALENDAR
  • CCAR LOGIN
  • MLS LOGIN
  • MLS LOGIN
  • CCAR LOGIN
  • SEARCH
  • NEWS
  • CALENDAR
  • RESOURCES
    & SERVICES
    • BROKER RESOURCES
    • Consumer Resources
      • HOMES OPEN TODAY
      • MONTHLY STATS
      • SMARTSTATS
    • FORMS
    • JOIN CCAR
    • MEMBERSHIP BENEFITS
    • AFFILIATE BENEFITS
    • CCAR VALUE
    • LEADERSHIP DEVELOPMENT
    • Marketing Meetings
    • NEW MEMBERS
    • TECHNICAL SUPPORT | SALES
  • MLS RESOURCES
    & INFORMATION
    • MLS LOGIN
    • MLS Rules & Regulations
    • NORCAL MLS ALLIANCE
      • BROKER TOUR INFORMATION
    • PARAGON 5 SUPPORT
    • MARKET STATISTICS
      • MONTHLY STATS
      • SMARTSTATS (login)
    • MLS Data Feeds
      • IDX CENTER
    • SUPRA KEY CENTER
    • MLS PRODUCT PLATFORM
    • MARKETING TOOLS
    • MOBILE APPS
      • MOBILE SECURITY | SUPPORT
      • MOBILE OFFICE MANAGEMENT
    • SYNDICATION TOOLS
    • TRANSACTIONAL TOOLS
      • CCAR – RESO Platinum Certified MLS
    • ADDITIONAL RESOURCES
  • EDUCATION
     
    • Advance Your Career
    • Designations/ Certifications
    • Ethics Training
    • License Renewal
    • On-Demand Training
    • Professional Development
    • Sexual Harassment Training
    • RPR
    • CCAR Courses
    • C.A.R. Courses
    • NAR Courses
  • COMMUNITY
    SERVICE
    • CHARITABLE EVENTS
    • HELPING HANDS
    • SCHOLARSHIP FOUNDATION
  • GOVERNMENT
    AFFAIRS
    • CITY SIGN ORDINANCES
    • CITY WEBSITES
    • CONTRA COSTA COUNTY INFORMATION
    • DISCLAIMER & DISCLOSURE ADVISORIES
    • DEFENSIBLE SPACE LAWS
    • RAF: REALTOR ACTION FUND
  • PROFESSIONAL
    STANDARDS
    • C.A.R. LEGAL HOTLINE
    • CODE OF ETHICS DEMYSTIFIED
    • COMPLAINT FORMS
    • FILING AN ANONYMOUS COMPLAINT
  • ABOUT
     
    • BOARD OF DIRECTORS
    • Bylaws
    • STRATEGIC PLAN
    • CCAR COMMITTEES
    • CCAR AWARDS
      • COMMUNITY SERVICE AWARD
      • REALTOR OF THE YEAR AWARD
      • AFFILIATE OF THE YEAR AWARD
      • EMERITUS MEMBER AWARD
    • HONORARY & EMERITUS STATUS
    • SPONSORS
    • CONTACT
    • OUR NETWORK
    • Find a REALTOR®
    • Find an Affiliate
    • FIND A HOME
    • Policies
      • Accessibility
      • Privacy & Terms of Use
      • DMCA

MLS Rule Update – 13.2.2 Lockbox Requirements

by

MLS Rule Update – 13.2.2 Lockboxes Requirements
 
The CCAR MLS Rules & Regulations are being updated with the below changes which will go into effect on April 26th, 2021. These changes have been adopted to clarify the lockbox requirements when working in the expanded MLS marketplace in conjunction with the NorCal MLS Alliance.
 
13.2.2 Lockbox Requirements. If any lockbox or other device giving access to On Market listed property for real estate professionals and/or service providers is authorized by the seller and/or occupant and is placed on or present on property listed through the Service, such lockbox or device must be one that is approved by the MLS where the listing has been submitted. The authorized lockboxes are those that are sold by, leased by or otherwise offered through the local Association or MLS where the listing is submitted and have been approved by the MLS (Kim User Group approved Supra BT LE lockbox) To find the approved lockbox for a specific geographical area, a map and list of the neighboring Associations/MLSs, Click here.
 
Unless expressly indicated otherwise by the MLS, for any other lockbox or device to be considered “approved,” use of it must provide reasonable, timely access to listed property such that
 
(1) it allows all participants and subscribers timely access to listed property by reliance solely on data submitted to and residing on the MLS;
(2) complete, accurate and stand-alone instructions are provided for accessing the listed property in the appropriate agent section on the Service; and
(3) it ensures that the lockbox or device will provide reasonable access to listed property with any information, code or key needed to access the contents of the lockbox or device to be made available or access to the property otherwise scheduled within four [4] hours of initial contact in the event the lockbox or device requires the participating member to obtain additional information to enable access (ex: “call listing agent for entry code”) with said 4 hour response obligation in effect every day from 8am to 6pm. The MLS reserves the right to require that the device be submitted in advance for approval. The MLS also may revoke the approval and/or subject the participant to discipline if the device is used in a manner that fails to continue to satisfy this requirement. Failure to provide reasonable and timely access as required by this section will subject the listing agent to discipline and potential fines. More than one lockbox or access device may be used on a property as long as one of them is approved (Kim User Group approved Supra BT LE lockbox) where the listing is submitted.
 
If you have any questions please contact CCAR MLS Compliance at [email protected] or 925.295.1270
CCAR logo

SERVING YOU AT:

1870 Olympic Blvd,
Suite 200
Walnut Creek, CA 94596

Phone 925.295.1270

MONDAY - FRIDAY

Phone Support: 9AM - 5PM
Phone 925.295.1270
Office Hours: 9AM - 5PM

CONTACT US

RPAC Platinum CertificationPlatinum Partner, NAR Corporate Ally Program



RESO Platinum CertificationCCAR is proud to be a RESO Platinum Certified MLS, the highest level of certification available.

                         

Search

Search
Generic filters
Exact matches only
Member Login MLS Login Join CCAR
Copyright ©2022
Contra Costa Association of REALTORS®
ACCESSIBILITY | PRIVACY POLICY | TERMS OF USE | DMCA | SITE FEEDBACK