FREE MEMBER BENEFIT:
If you have a concern about a member’s professional conduct, issues with a transaction, or if you just need advice from a peer, C.A.R. Ombudsmen are REALTORS® who volunteer their time to answer non-legal questions and resolve non-legal disputes.
Consumers involved in active transactions with REALTORS®, may also reach out to C.A.R. Ombudsman who can answer questions and help resolve minor disputes.
Note: An ombudsman is NOT an attorney and CANNOT give legal advice or answer legal questions!
What you’ll need
If you would like ombudsman assistance, you must provide the following information:
- Your name, email and telephone number
- Members: Your license number/Non-members: The license number of the agent who is representing you
- For dispute resolution: The license number of the other party in a real estate transaction
- The topic of the matter
Anonymous
The intake coordinator requires license information to properly assign the call to an ombudsman; however, the ombudsman will not contact the REALTOR® involved unless you request such contact.
Platinum Partner, NAR Corporate Ally Program
CCAR is proud to be a RESO Platinum Certified MLS, the highest level of certification available.
