Consumers involved in active transactions with REALTORS®, may also reach out to C.A.R. Ombudsman who can answer questions and help resolve minor disputes.
Note: An ombudsman is NOT an attorney and CANNOT give legal advice or answer legal questions!
What you’ll need
If you would like ombudsman assistance, you must provide the following information:
- Your name, email and telephone number
- Members: Your license number/Non-members: The license number of the agent who is representing you
- For dispute resolution: The license number of the other party in a real estate transaction
- The topic of the matter
The intake coordinator requires license information to properly assign the call to an ombudsman; however, the ombudsman will not contact the REALTOR® involved unless you request such contact.