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Home / ABOUT / C.A.R. LEGAL HOTLINE

C.A.R. LEGAL HOTLINE

The C.A.R. Legal Hotline is a free service for members seeking confidential legal advice about real estate issues. Members may use the hotline if they have questions about contract interpretation, arbitration, litigation, tax issues, commission disputes, disclosure requirements, fair housing issues, HOA laws, and more.

Attorneys are available Monday-Friday, 9:00 AM – 6:00 PM PST; Saturday, 10:00 AM – 2:00 PM. Due to limited staffing on Saturdays, the hotline is restricted to (213) 739-8282 and only questions related to active transactions.

INSTRUCTIONS

Whether you submit questions by phone, online, email, or fax, please keep your descriptions brief (2-3 short paragraphs; maximum 2,000 characters). The system will cut off messages longer than 2,000 characters. However, you may provide more detailed information when you speak directly with a C.A.R. attorney. You will need to have your NRDS ID number for identification. 

Note: When the hotline is flooded with inquiries you may experience a delayed response–from several hours, to days. Your patience is appreciated.

FREQUENTLY ASKED QUESTIONS

CONTACT C.A.R.

MON-FRI:

9:00 AM - 6:00 PM

SAT:

10:00 AM - 2:00 PM

AGENTS:

(213) 739-8282

BROKERS/ MGRS:

(213) 739-8350
MON-FRI ONLY

FAX:

(213) 480-7724

SUBMIT QUESTIONS ONLINE

NAR CODE OF ETHICS

C.A.R. ETHICS & ARBITRATION MANUAL

PATHWAYS TO PROFESSIONALISM

CCAR BYLAWS

CODE OF ETHICS DEMYSTIFIED

MLS RULES & REGULATIONS

Ombudsman Hotline 

C.A.R. Ombudsmen are REALTOR® volunteers who volunteer their time to answer non-legal questions and assist in resolving non-legal disputes.

C.A.R. OMBUDSMAN HOTLINE

Peer-to-Peer Ethics InfoLine

C.A.R.’s Ethics Infoline is helps members with all their questions from the tiny technical ones to the urgent “life-savers”. If you would benefit from speaking to a volunteer member who is trained to assist with non-legal Code of Ethics questions, just call or click and you will receive the help you need to fit the situation.

INFOLINE PHONE NUMBER: 213.739.9160

INFOLINE WEBPAGE: car.org/helplines/ethics

CONTACT

Professional Standards (925) 295-9220

[email protected]

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SERVING YOU AT:

1870 Olympic Blvd,
Suite 200
Walnut Creek, CA 94596


500 Alfred Nobel Dr.,
Suite 265
Hercules, CA 94547

 
MON - FRI  |  9AM - 5PM
Phone: 925.295.1270
SUPPORT

TUE & THU  |  9AM - 5PM
Phone: 925.295.1270
SUPPORT

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